Free shipping over $100 for September!

FAQs

Got a question? Hopefully the answer is below.

How much is shipping?

Shipping in New Zealand is $6.80 country wide for most products. This includes rural addresses. If you order lots of earrings or large quantities of reusable name tags it will be more. 

Shipping to Australia and the UK from $18.50 depending on the size of your order.

How long will shipping take?

Shipping within New Zealand should be overnight (two working days if your order didn't come in before the courier comes for the day). Christmas and other shopping holidays may have delays - for information, check for any NZ Post delays here.

For international shipping times, Australia is generally 10 working days and UK is 12. 

What are your earrings made from?

All of our products are made from materials diverted from landfill:

  1. We source 3D printer waste (PLA) plastic from our local libraries and KiwiFil.
  2. We use ice cream container lids which are not accepted in NZ recycling systems. We generally get these from Creative Junk.
  3. Any salvaged acrylic, bamboo and plywood offcuts given to us are used for products.

What are your earring hooks made from?

We use hypoallergenic hooks (304 Stainless Steel) and hoops which are silver in colour. Sterling silver hooks are available as an add-on purchase here. We have clip on attachments available which are silver in colour. There is no cost to switch to clip on, just put a comment at checkout and we can make them up for you.

I am gifting, can you please leave out any pricing info?

Yay for gifting sustainable goodies! I don't include any order information in the shipment (other than on the shipping label, which doesn't include pricing). If you want to add a wee note, feel free to write it in the comment at checkout and I will transfer it into a lovely handmade card. I can also include a brochure about our work so the giftee can learn more about the story behind the product. 

I have an idea for a product I would like to see... want to know?

Of course! Feel free to send me an email or message on socials with products you would like to see. I generally have a backlog of ideas myself, but always love hearing what people want. 

I have some plastic, you want?

Unfortunately, I don't collect plastic for recycling from individuals - we have collaborations set up to ensure I get the plastic that I can use. Check out our blog on who else is recycling things in Christchurch and where you can drop stuff to. And if you are elsewhere in NZ, head to the Precious Plastic NZ Facebook group and ask there. If in doubt, contact Creative Junk as they may take what you have for reuse. 

Where can I buy Remix Plastic products from?

There are shops around Aotearoa that stock our products. Check out our stockist page for details and please contact them directly to see if they have what you are looking for. If you purchase from our online store, orders generally arrive in 2 days of ordering. 

I run a shop/gallery, can I stock your products?

Thank you for your interest, of course! Please send us an email and we will be in touch with wholesale pricing.