FAQs

Got a question? Hopefully the answer is below.

How much is shipping?

New Zealand wide shipping is $5
Australia shipping is $30NZD (unfortunately earrings have to be couriered as they are on the list of products not allowed in the regular post).

Do you ship overseas?

We ship to Australia, see above for shipping cost. We do not ship further afield because of the carbon footprint associated with that doesn't align with our company goals. Please read this blog for more information.

I ordered and am yet to hear anything. How is it going at your end?

If you haven’t received a confirmation email, please check your spam/junk folder as it may be there. If you are concerned that we haven’t received your order, please contact us.

What are your earrings made from?

Our Huia Feather earrings are made from 3D printer waste. For details check out our blog: Our Huia Feathers.

How are your earrings made?

Find out how our earrings are made in our blog: Our Huia Feathers.

What colour earrings hooks do you have?

We make all of our earrings with hypoallergenic hooks which are silver in colour. We do have clip on attachments available which are silver plated. If the clip on option is not advertised on the website for the style you are interested in, please contact us.

I run a shop/gallery, can I stock your products?

Thank you for your interest! We are currently assessing whether stocking shops is feasible for us given the limited nature of our products. Please send us an email with your details and we will keep you in the loop.